Melbourne, CBD & Inner Suburbs, Full Time
02 Feb, 2012
Roving Concierge Crown Hotels & Retail PT3 12 month secondment There is no place like Crown As a Crown employee, you are a key part of Australia's tourism and entertainment industry. Crown attracts over 16 million international and local visitors each year, generating amongst the largest international tourism revenue by an Australian company. Be the Face of Crown and have a direct impact on our customers experience in this newly created face-to-face Customer Service role. The Roving Concierge is responsible for providing information and recommendations to our guest on Crown events, activities, services, directions and bookings as requested. They will deliver maximum guest satisfaction whilst maintaining outstanding personal presentation and professionalism. What you need: * A minimum of 6 months experience in your current role * Previous experience in a customer service/ concierge position * Demonstrated experience in providing superior, proactive customer ...
Job Category: Hospitality, Tourism & Travel